Can a Consultant/Client reschedule a session?
Yes, a consultant/client can reschedule/unscheduled a session till allowed duration(set by Admin). To reschedule a lesson:
- Sign in to the account. Go to "Lessons".
- The scheduled lesson will be listed under the "Sessions".
- Click on the "Reschedule Lesson" icon of the missed session.
- A pop-up box will open. Mention a comment for rescheduling the session for the client and click "Send".
Is there any feature to record audio and video?
The audio/video recording feature depends on the third-party API integrated into the system. The API currently integrated is AtomChat that does support the recording functionality. However, we are coming up with a new release of Yo!Coach with a new API - LessonSpace that supports audio/video recording.
How can Clients schedule a session?
To schedule a lesson:
- Sign in to the account. Go to "Consultants," which will open a list of consultants registered on the platform.
- Select a consultant with whom you want to schedule a session and go to his/her profile.
- Clients can now either book a free trial session or purchase a paid session.
- Booking a free trial will open the availability calendar of the consultant. Clients can then select a date and time from the calendar and confirm the booking.
- To purchase a session, clients are required to make the payment and further schedule the session according to the consultant's availability.
How do new Clients get started?
- To get started on the platform, clients are required to register with their email account and verify it by clicking the link sent to their email address.
- After verification, clients can log in and set up their profile by adding a picture, phone number, country, timezone, etc.
- Students can then search for consultants based on their requirements by entering the subject or course name.
- After shortlisting consultants, clients can book a free trial session to better understand the consultant and see if they are a good fit.
- Following that, the client can select a suitable consultant and continue with their classes.
What are the trial sessions? How can Clients schedule trial sessions?
- Trial sessions are the initial meetings between the consultant and client, serving as a way of exchanging introductions.
- Consultant provide a brief demonstration so both parties can decide whether working together is a good fit.
Clients can book trial session by:
- Finding a Consultant they want to book a trial with.
- On the Consultant's detailed information page, they will see a 'Book Free Trial' button.
- Clicking the 'Book Free Trial' button will open the availability calendar, allowing the selection of a date and time for the trial sessions.
- Click 'Book Lesson', which will redirect to the checkout page where you need to 'Confirm Order'. Your trial session is then booked.
- The system allows each client to take one trial lesson per Consultant.